Try before you pay
The 15-day trial includes every feature and needs no payment details. Because you can test the product first, payments for a billing period are generally not refundable once the period has started.
Cancellation
Anqa One plans do not renew automatically, so there is no subscription to cancel and you will not be charged again unless you choose to pay. After the period you paid for ends, access pauses and your information is kept.
When we will refund you
We will refund the amount in full if:
- you were charged more than once for the same order (a duplicate charge);
- you were charged but your plan was not activated, and we could not fix it within 7 days;
- you were charged an incorrect amount, in which case we refund the difference; or
- a serious fault on our side stopped you from using the service for most of the period you paid for and we could not resolve it.
What is not refundable
- A billing period that has already started, when the service was available and working.
- Extra team members added during a period.
- Periods that ended because you chose not to renew.
How to ask for a refund
Contact us within 7 days of the payment, using the contact details below. Please include your company name, the email you signed up with, the date and amount, and the payment reference from your receipt. We will reply within 3 business days.
How and when you are refunded
Approved refunds go back to the original payment method (card, UPI, net banking or wallet) through Razorpay. After we approve a refund it normally reaches your account in 5 to 7 business days, depending on your bank.
Contact us
Questions about this page, a request about your information, or a complaint? Reach us here and we will respond promptly.
Address: Hyderabad